Terms & Conditions

Warranty Policies

We provide a base "60 Days Return/Exchange Policy" on all Artwork/Product that we Produce/Create and make available for purchase by any means.

The following reasons exclude Artwork, Products and/or Items from being covered by our "60 Days Return/Exchange Policy", and therefore, clear us from any liability:

NOTE: Our Artwork(s), Product(s), Accessories, Jewelry, or any other Items are not damage-proof and/or require care to maintain in the best possible condition; buyers are responsible for maintenance and/or care.

  • Artwork(s), Product(s) or Item(s) to be Returned/Exchanged that are damaged by misuse, mishandling and/or poor-maintenance are excluded from our Return/Exchange Policy

 

Shipping, Handling and Postage Policies

Refer to Shipping and Returns Policies page

 

Returns, Exchange, Cancellation and/or Refunds Policies

Refer to Shipping and Returns Policies page

 

Custom-Works Policies

"Original, Irreproducible, One-of-a-Kind Viewable/Tangible" (OIOVT) Artwork(s)/Product(s)

  • Once sold, the product is unavailable a 

  • We keep high resolution photos of all the artwork(s) and/or product(s) we produce/create as "Demonstrative, Documentary, Prima-Facie Evidence" that the Artwork(ss), Product(s) or Item(s) is/are Original, Irreproducible, One-of-a-Kind Work/Items and it/they was/were produced/created by us; including date and place of production/creation.

  • If to any reason a OIOVT is sold to more buyers than the number of OIOVT available in our inventory, the buyer with the earliest timestamped purchase will we granted the purchase; the rest will be notified and any amounts they may have been charged will be reimbursed.

"Unique Piece Arrangement" (UPA)

  • Lehzen Creations (a.k.a. "Creaciones Lehzen") can enter into UPA on a Newly-Produced, Recently-Sold (or To-Be-Sold) and Never-Reproduced OIOVT Artwork(s)/Product(s) so the Artwork(s)/Product(s) can't be reproduced in any manner and will be exclusive to a buyer (person or entity).

    • UPA's normally result in a Mutually-Agreed Additional-Cost.

  • If a UPA is reached and signed between us and a buyer (person or entity) we will set the Artwork(s)/Product(s) aside and never produce other Artwork(s)/Product(s) or Derivative of the Artwork(s)/Product(s).

Unless a UPA exists for any of our Artwork, Product or Item, we reserve the right to use the high resolution photos we take of all our Artwork, Product or Item, and saved as Evidence that we produced/created an Artwork, Product or Item, in whole or in part, to produce "Stock-Art" and/or "Copy(ies) or Reproduction(s)" of an OIOVT Artwork, Product or Item; which we can then offer as "Copy or Reproduction" (CoR) of an OIOVT Artwork(s), Product(s) or Item(s). 

Customers are solely responsible for any copyright or similar claims for artwork provided by customers for any Custom Work that we may produce for them. 

 

General Terms

  • We reserve the right to change prices at any time...!

  • Lehzen Creations (a.k.a Creaciones Lehzen) reserves the right to make any amendments to these Terms and Conditions at any time. Notification of any changes will be published from time to time on this page. If you have any inquiries regarding any of our other Terms, Conditions and/or Policies please contact us. [See Below]

  • Feel free to reach out any questions at:

 

Acts-of-God, Emergencies, Disasters, Maters out of Our Control

Due to COVID-19 Work-Restrictions, our lead-times could be delayed. We have adjusted to be able to ship most things in regular time frame, but some items are still harder to access and take longer to ship.